(Translated by Google)
Careful work and sincere response!
I requested my first vehicle inspection.
I made an inquiry from the website and received an automatic email reply with an estimated cost, which made it easy for even a layperson to understand the estimate and make the request.
After that, we had a conversation over the phone, and a confirmation of the reservation was immediately mailed to me.A few days before the reservation, I received an email and phone call with information, which made me feel at ease.
On the day of the event, I was a little late for my reservation, but when I arrived, several staff members were there to guide me and find it easy to park.
Reception → Mechanic will inspect and explain costs.
This is my first time seeing a car, and I'm an amateur.
Until now, the dealer had not given me any good explanations, and every time I had to do what I was told, even though I had no idea what had been done since I left the car in.
It was very easy to understand, as they decided, ``From what I saw, these inspections and replacements are necessary.''
When I rented a loaner car, they taught me all the driving skills I would need, and the loaner car itself was so clean that I felt comfortable when I rented it.
After the transaction was over, I asked, and the payment and explanation were completed quickly.
The child I took there even received a lot of sweets.
Of course there was an inspection, but what surprised me most was the car wash and interior cleaning!
When I checked my car in, I was asked if I could clean the inside of the car a little.
Since I had a child with me, the inside of the car was dirty with dirt, sand, and gravel.
I was so impressed with how clean it was that I couldn't recognize it!
Even when I left it at the store, I've never had it cleaned so thoroughly.
Just a vehicle inspection. However, vehicle inspection.
I was fed up with the store's response.
This was my first time asking for help, and I was deeply moved by their careful work and sincere response.
In a good way, it doesn't match the content! It's cost performance that I feel.
Peace of mind and safety first. I would like to request regular inspections.
(Translated by Google)
I used another Kovac last time, but the customer service and other impressions were not good. I didn't expect everything to be the same, so I went to our shop, and although it was only a few interactions during the procedure, I was able to see that the vehicle inspection was well-educated, and I felt very comfortable during the vehicle inspection. I would like to ask you again next time.
(Translated by Google)
Last time I visited here for the first time for a vehicle inspection. This time it's an oil change. I would be even happier if it supports Rakuten points. If you register as a friend on LINE, you will receive notifications about advantageous services. The 100 Yen Car Wash Festival event included a raffle and free snacks. generous!
(Translated by Google)
I came to the store because my tires were making strange noises.
I would like to thank the maintenance staff for their detailed explanations.
I recommend Kovac Tachikawa for car maintenance.
(Translated by Google)
There is no additional unnecessary work, and accounting is very straightforward.
Of course there is some sales talk, but there is no pressure like there is at a dealer. lol
I have been working here for many years for vehicle inspections and inspections.
(Translated by Google)
We have been working with you for over 20 years.
When you have car trouble, we rush in right away. You can rest assured that we will respond promptly and courteously.
you 1w
2024-03-02
見積、車検100分、要整備項目指摘、追加料金、全て良心価格
(Translated by Google)
Estimate, 100-minute vehicle inspection, indication of necessary maintenance items, additional charges, all at reasonable prices.
(Translated by Google)
I always use them for vehicle inspections and 3-month inspections of sleeping cars, and everyone is so responsive that I feel comfortable leaving my car there.
T S
2024-01-30
ありがとうございました！次回の車検もよろしくお願いします。
(Translated by Google)
thank you very much! We look forward to seeing you at your next vehicle inspection.
中野太郎
2023-11-15
親切で丁寧。
安心して車を預けられます。
(Translated by Google)
Kind and polite.
You can leave your car with peace of mind.
中井信郎
2023-10-06
説明明瞭、お仕事ていねい、価格お値ごろ。
車検も定期点検も、頼りにしてます。
(Translated by Google)
Clear explanations, thorough work, and reasonable prices.
I rely on them for vehicle inspections and regular inspections.
(Translated by Google)
While Big Motor is making a lot of noise every day, Kovac Tachikawa's sales attitude of not forcing things is highly praised.I have been working in the automobile industry for many years, and this month is the renewal month for my vehicle inspection, so I went to a nearby gas station. When I asked for a quote, I received an explanation that the vehicle would not pass the vehicle inspection unless certain parts were replaced.The quote stated that two parts would need to be replaced for 33,000 yen including labor.Is that acceptable? Since I didn't have any, I asked Autobacs and Kobac for an estimate, and they replied that I could pass the vehicle inspection by replacing one part without having to replace two parts.The cost including labor was 7,500 yen.Since the parts cost about 1,500 yen, the labor cost was 6,000 yen. Yen is an acceptable price, so I asked for it and was able to renew my vehicle inspection today.If I was an amateur and was told that I would not be able to pass the vehicle inspection unless I replaced the parts, I would have replaced unnecessary parts at the gas station's request. I was surprised to find that there was a company so close to me that would do anything to increase its sales. Everyone, please do your best to avoid being deceived by unscrupulous companies. Let's get an estimate.In the meantime, I felt the sincerity of Kovac Tachikawa store.
(Translated by Google)
I recently received an estimated schedule for a vehicle inspection. It was quite crowded, but I was able to find a lot of things and was given a schedule. The location is easy to get to, and when I went there, I was immediately greeted by customers, so my first impression was that it was a good store.
知恵
2023-04-25
親切丁寧、明朗会計
ディーラーみたいに押し売りしないので、オススメです！
(Translated by Google)
Kind, courteous, clear accounting
I highly recommend it because it doesn't push you hard like dealers do!
ハト
2023-04-24
suellen atoji
2023-02-24
atendimento excelente, rápidos e eficazes ! parabéns a equipe KOBAC , recomendo a comunidade brasileira , ao invés de usar os serviços das concessionárias que cobram preços absurdos (Translated by Google) Excellent service, fast and effective! congratulations to the KOBAC team, I recommend the Brazilian community, instead of using the services of dealerships that charge absurd prices
(Translated by Google)
I think the service and prices are honest!
Is it possible to drink all-you-can-drink tea from a vending machine? is…. They don't carry me anywhere, though... (lol)
(Translated by Google)
Mr. Kovac pointed out defective parts that were overlooked when we made a preliminary estimate at the dealer, and we were able to have the vehicle inspected and maintained at a safe and inexpensive price. This is a store you can trust.
You will no longer go to a dealer who misses a defective part and is left with unnecessary maintenance.
kマーベリック
2023-01-01
どのスタッフも対応がいい、安価でかつ余計な整備の押し付けもない
(Translated by Google)
All the staff are very responsive, it's inexpensive, and there's no pressure on unnecessary maintenance.
梅田龍樹
2022-12-10
eruru
2022-11-24
予約スムーズ、車検はパターンを選択でき、台車も綺麗な車でした。全体的に良かったと思います。
(Translated by Google)
Reservations were smooth, I could choose a pattern for vehicle inspection, and the truck was clean. I think it was good overall.
Hiroya TONOSAKI
2022-10-25
車検やタイヤ交換等で利用しています。
丁寧かつ迅速な対応をしていただけます。
(Translated by Google)
It is used for vehicle inspections, tire changes, etc.
We will respond politely and quickly.
Maro Kob
丁寧な仕事と、誠実な対応！
初めての車検をお願いしました。
ホームページから問い合わせをして、費用概算が自動返信メールで回答され、素人にも目安がわかり、依頼がしやすかったです。
その後、電話でのやりとり、すぐに予約の控えが郵送されてきて、予約の数日前にはメールと電話で案内の連絡があり、安心しました。
当日は、予約時間に少し遅れてしまったのですが、現着すると、複数のスタッフの方が、案内してくださり、駐車しやすかったです。
受付→整備士の方から点検、費用の説明。
初見の車で、こちらは素人。
今までディーラーからろくな説明なく、毎回、言われるがまま、預けたっきり何をしたのかわからない点検だったにも関わらず、
「見た限りだけれど、こういった点検や交換が必要」と判断してくださり、大変分かりやすかったです。
代車を借りる際も、必要であろう運転操作をパパッと教えてくれましたし、代車自体も、お借りして、気持ちいいぐらいキレイな車でした。
終了後、伺うと、テキパキと清算と説明は終わり、
連れて行った子供には、ガチャガチャとお菓子までいただいてしまいました。
点検は勿論ですが、何より驚いたのは、洗車と車内の清掃！
預けた際に、「軽く車内の清掃も行っていいですか？」と言われたのですが、
どうしても子供がいるので、土や砂、砂利で汚れてしまっていた車内が、
見違えるほど、綺麗に掃除してくださって、感動しました！
販売店に預けても、あそこまで綺麗に掃除されたことないです。
たかが車検。されど車検。
販売店の対応に辟易していたのですが、
初めてお願いし丁寧な仕事、誠実な対応に感動しきりでした。
いい意味で、内容に見合わない！と感じるコストパフォーマンスです。
安心、安全第一。定期的に点検などお願いしようと思います。
(Translated by Google)
Careful work and sincere response!
I requested my first vehicle inspection.
I made an inquiry from the website and received an automatic email reply with an estimated cost, which made it easy for even a layperson to understand the estimate and make the request.
After that, we had a conversation over the phone, and a confirmation of the reservation was immediately mailed to me.A few days before the reservation, I received an email and phone call with information, which made me feel at ease.
On the day of the event, I was a little late for my reservation, but when I arrived, several staff members were there to guide me and find it easy to park.
Reception → Mechanic will inspect and explain costs.
This is my first time seeing a car, and I'm an amateur.
Until now, the dealer had not given me any good explanations, and every time I had to do what I was told, even though I had no idea what had been done since I left the car in.
It was very easy to understand, as they decided, ``From what I saw, these inspections and replacements are necessary.''
When I rented a loaner car, they taught me all the driving skills I would need, and the loaner car itself was so clean that I felt comfortable when I rented it.
After the transaction was over, I asked, and the payment and explanation were completed quickly.
The child I took there even received a lot of sweets.
Of course there was an inspection, but what surprised me most was the car wash and interior cleaning!
When I checked my car in, I was asked if I could clean the inside of the car a little.
Since I had a child with me, the inside of the car was dirty with dirt, sand, and gravel.
I was so impressed with how clean it was that I couldn't recognize it!
Even when I left it at the store, I've never had it cleaned so thoroughly.
Just a vehicle inspection. However, vehicle inspection.
I was fed up with the store's response.
This was my first time asking for help, and I was deeply moved by their careful work and sincere response.
In a good way, it doesn't match the content! It's cost performance that I feel.
Peace of mind and safety first. I would like to request regular inspections.
T TAMURA
前回別のコバックを使ったが、接客他印象は良くなかった。どこも同じと期待せずに当店にお願いしたところ、一連の手続きの中の僅かなやり取りではあるが、教育が行き届いた所作・振舞い、大変気持ちよく車検ができました。次回も是非お願いしたい。
(Translated by Google)
I used another Kovac last time, but the customer service and other impressions were not good. I didn't expect everything to be the same, so I went to our shop, and although it was only a few interactions during the procedure, I was able to see that the vehicle inspection was well-educated, and I felt very comfortable during the vehicle inspection. I would like to ask you again next time.
池田環
前回は車検で初めてこちらを訪れました。今回はオイル交換で。楽天ポイント対応だともっと嬉しい。ラインで友だち登録するとお得なサービスのお知らせが届きます。100円洗車祭りのイベントでは抽選会と軽食を無料で提供していました。太っ腹！
(Translated by Google)
Last time I visited here for the first time for a vehicle inspection. This time it's an oil change. I would be even happier if it supports Rakuten points. If you register as a friend on LINE, you will receive notifications about advantageous services. The 100 Yen Car Wash Festival event included a raffle and free snacks. generous!
タケ
タイヤの異音で来店しました。
整備士の方が、丁寧に説明対応して頂きありがとうございました。
車整備はコバック立川さんおすすめします。
(Translated by Google)
I came to the store because my tires were making strange noises.
I would like to thank the maintenance staff for their detailed explanations.
I recommend Kovac Tachikawa for car maintenance.
すいか
無駄な作業の追加もなく、まさに明朗会計。
もちろん多少の営業トークはありますが、ディーラーのような圧力ありません。笑
車検や点検など、もう何年もここでお世話になってます。
(Translated by Google)
There is no additional unnecessary work, and accounting is very straightforward.
Of course there is some sales talk, but there is no pressure like there is at a dealer. lol
I have been working here for many years for vehicle inspections and inspections.
染野裕太
ren peace
20年以上長年お世話になっています。
車のトラブルがあった時にはすぐに駆け込みます。すぐに丁重に対応して頂けるので、安心してお任せしています。
(Translated by Google)
We have been working with you for over 20 years.
When you have car trouble, we rush in right away. You can rest assured that we will respond promptly and courteously.
you 1w
見積、車検100分、要整備項目指摘、追加料金、全て良心価格
(Translated by Google)
Estimate, 100-minute vehicle inspection, indication of necessary maintenance items, additional charges, all at reasonable prices.
白土恵
とても丁寧に対応いただきました。ありがとうございました。車検は次もその次もその次もそのまた次もお願いしたくなりました。
(Translated by Google)
They responded very politely. thank you very much. I wanted to request another vehicle inspection, and the next, and the next.
メモリアル敬愛
車検と寝台車の3ヶ月点検でいつも利用させてもらってますが、みなさんの対応が良いので気持ちよく車を預けられます
(Translated by Google)
I always use them for vehicle inspections and 3-month inspections of sleeping cars, and everyone is so responsive that I feel comfortable leaving my car there.
T S
ありがとうございました！次回の車検もよろしくお願いします。
(Translated by Google)
thank you very much! We look forward to seeing you at your next vehicle inspection.
中野太郎
親切で丁寧。
安心して車を預けられます。
(Translated by Google)
Kind and polite.
You can leave your car with peace of mind.
中井信郎
説明明瞭、お仕事ていねい、価格お値ごろ。
車検も定期点検も、頼りにしてます。
(Translated by Google)
Clear explanations, thorough work, and reasonable prices.
I rely on them for vehicle inspections and regular inspections.
宮本安雄
ビックモーターが連日世間を騒がしている中、コバック立川の無理強いしない営業姿勢はとても評価できます、私は長年、自動車業界で生きてきました、今月は車検の更新月なので、近くのガソリンスタンドに、お願いしようと見積りを取った所ある部品を交換しなければ車検に受からないとの説明をうけまし見積書には、工賃込みで２ヶ所33000円の部品の交換が必須との事、納得いかないのでオートバックスとコバックに見積りを、依頼した所、2ヵ所交換する必要なく１ヶ所の部品交換で車検は受かりますとの返事、工賃込で7500円でした、部品は1500円位なので、工賃6000円は、納得出来る金額なので、お願いし本日車検の更新も出来ました仮に私が、素人で部品を交換しなければ車検が通ら無いと言われたら、ガソリンスタンドの言いなりで必要の無い部品を交換され高額請求をされた所でした、本当に、自社の売り上げを上げる為にわ、何でもする企業が身近に、有ったのには驚きました、皆さん悪徳業者に騙され無い様、くれぐれも、相見積りを、とりましょう、そんな中、コバック立川店には誠実さを感じました。
(Translated by Google)
While Big Motor is making a lot of noise every day, Kovac Tachikawa's sales attitude of not forcing things is highly praised.I have been working in the automobile industry for many years, and this month is the renewal month for my vehicle inspection, so I went to a nearby gas station. When I asked for a quote, I received an explanation that the vehicle would not pass the vehicle inspection unless certain parts were replaced.The quote stated that two parts would need to be replaced for 33,000 yen including labor.Is that acceptable? Since I didn't have any, I asked Autobacs and Kobac for an estimate, and they replied that I could pass the vehicle inspection by replacing one part without having to replace two parts.The cost including labor was 7,500 yen.Since the parts cost about 1,500 yen, the labor cost was 6,000 yen. Yen is an acceptable price, so I asked for it and was able to renew my vehicle inspection today.If I was an amateur and was told that I would not be able to pass the vehicle inspection unless I replaced the parts, I would have replaced unnecessary parts at the gas station's request. I was surprised to find that there was a company so close to me that would do anything to increase its sales. Everyone, please do your best to avoid being deceived by unscrupulous companies. Let's get an estimate.In the meantime, I felt the sincerity of Kovac Tachikawa store.
しげじいMT-09
つい最近、車検の見積もり日程をたててもらいました。かなり混んていましたが、その中で色々探してもらい日程を出してもらいました。場所も行きやすく、行った時、すぐに接客対応してくれるので第一印象で良いお店だなと感じました。
(Translated by Google)
I recently received an estimated schedule for a vehicle inspection. It was quite crowded, but I was able to find a lot of things and was given a schedule. The location is easy to get to, and when I went there, I was immediately greeted by customers, so my first impression was that it was a good store.
知恵
親切丁寧、明朗会計
ディーラーみたいに押し売りしないので、オススメです！
(Translated by Google)
Kind, courteous, clear accounting
I highly recommend it because it doesn't push you hard like dealers do!
ハト
suellen atoji
atendimento excelente, rápidos e eficazes ! parabéns a equipe KOBAC , recomendo a comunidade brasileira , ao invés de usar os serviços das concessionárias que cobram preços absurdos (Translated by Google) Excellent service, fast and effective! congratulations to the KOBAC team, I recommend the Brazilian community, instead of using the services of dealerships that charge absurd prices
マメジェロニモ（ジェロニモ）
対応も価格も誠実さがあると思います！
お茶だって自動販売機で飲み放題？です…。どっかみたいに運んできてくれませんが…。（笑）
(Translated by Google)
I think the service and prices are honest!
Is it possible to drink all-you-can-drink tea from a vending machine? is…. They don't carry me anywhere, though... (lol)
正直さん
車検を依頼しましたがスタッフの対応も、価格も満足できるものでした。
また利用させていただく予定です。
(Translated by Google)
I requested a vehicle inspection and was satisfied with the staff's response and price.
We plan to use it again.
dmin mind_
ディーラーで事前見積もりした際には見逃された不具合部品をコバックさんで指摘され、安心かつ安価な料金で車検整備が受けられました。信頼できるお店です。
不具合箇所は見逃し、余計な整備てんこ盛りでボッタくられるディーラーに行くことはもうないでしょう。
(Translated by Google)
Mr. Kovac pointed out defective parts that were overlooked when we made a preliminary estimate at the dealer, and we were able to have the vehicle inspected and maintained at a safe and inexpensive price. This is a store you can trust.
You will no longer go to a dealer who misses a defective part and is left with unnecessary maintenance.
kマーベリック
どのスタッフも対応がいい、安価でかつ余計な整備の押し付けもない
(Translated by Google)
All the staff are very responsive, it's inexpensive, and there's no pressure on unnecessary maintenance.
梅田龍樹
eruru
予約スムーズ、車検はパターンを選択でき、台車も綺麗な車でした。全体的に良かったと思います。
(Translated by Google)
Reservations were smooth, I could choose a pattern for vehicle inspection, and the truck was clean. I think it was good overall.
Hiroya TONOSAKI
車検やタイヤ交換等で利用しています。
丁寧かつ迅速な対応をしていただけます。
(Translated by Google)
It is used for vehicle inspections, tire changes, etc.
We will respond politely and quickly.